Talking testing, agility and automation... and anything else.

Jun 15

Charter Communications Sucks

dinosaurMy current ISP is Charter, and yes, like all of their brethren, they suck.

For the past four years I’ve signed up for their two year, $40/mo, internet-only program, which they DO NOT ADVERTISE, but will begrudgingly give you if you call and cmplain enough. Well two months ago this ran out. I called to sign up for another two years… only to find out they now REALLY, REALLY don’t offer it anymore. So after three calls, I eventually believed them… for reals. Hardball. Fine.

They raised my rate to $67 a month…. ouch.

So I paid the first month and looked around at ANY other provider. But, as they know, there are no alternatives that don’t also suck ass. Lame.

So I got my second bill from them today and decided… fuck them. I called and told them I wanted to cancel, and that it was because of the price. They then offered me another year @ $40/mo.

Clearly I wasn’t complaining enough!

This is less than ideal customer service… and yet it seems to have become an industry norm. And while 1/3rd of Charter’s business (internet), is killing the other 2/3rds (phone/tv), at least this gives them a step up on car salesmen and realtors for “most annoyingly tolerated, unnecessary, service providers on the planet” award. For now.

Anyway, I won’t say “problem solved”, but I’m willing to celebrate “problem temporarily averted”. I look forward to the day when some Google-sized meteor finally kills off these dinosaurs.

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May 15

Google Calendar Event List Javascript Script

13A reasonable amount of moons ago, Google shut down support for their Google Calendar API V2. Understandable, except I was using a script on a few sites to pull down calendar events! Fine… so I suffered like the rest of the huddled masses, and was forced to embed the fuggly Google Calendar on my sites, while waiting for someone to spend the time to update the script to use the new version of the API.

It didn’t happen.

Months went by… and no updated script. I finally got tired of looking at it, so today I spent a couple hours learning how the API worked, and cobbled together a little javascript script that pulls down my duet’s gcal events, and displays them on our website.

I’ve shared the code up on GitHub. It simply grabs future events (via an async call), from a public Google Calendar, and inserts them into a div on a webpage. No authentication needed, and it should be easy to refactor to include any data you want.

Hope it helps someone…

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May 15

Millennials: The Missing Manual

Obviously I’ve been too busy to post anything for some time… but a colleague just shared this and I wanted to pass on the funnies.

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Mar 15

Inspirado: Steve Jobs

I would join Apple Computer about two years after this clip, and there was still grumbling about OpenDoc‘s demise; one of the many technologies that geeks dug, that Jobs killed. Obviously history has been kind to his decisions, but at the time, these decisions took serious balls. Jobs was many things… but lacking cojones? I seriously doubt anyone ever accused him of that.

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Feb 15

Can You Give Me A Login?

P1000811-1QA folk are protective of their logins, and rightly so. We create users to test with, and expect their accounts to be in the state we left them in. It’s not convenience… it’s essential.

But Devs will ask you for a login to this server, or that server. So send them the link to the wiki page that describes how they can create their own logins, and even walk them through it if need be.

But if they still come asking for a login, try creating, and sending them a login with the username “lazydevs”. Problem solved :)

Sometimes the passive-aggressive solution is the right solution.

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